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Certificate in Secretarial Studies

Overview

A Certificate in Secretarial Studies is a program designed to provide students with foundational knowledge and skills in secretarial and administrative tasks. This certificate program typically covers a range of subjects related to office procedures, communication skills, record keeping, and basic computer applications.

Program Highlights

Office Procedures: Students learn the essential office procedures and protocols required in administrative roles. They gain an understanding of office etiquette, phone handling, appointment scheduling, and general office organization.

Business Communication: The program emphasizes developing effective communication skills in a professional setting. Students learn to compose professional emails, letters, and memos. They gain skills in interpersonal communication, customer service, and handling inquiries.

Record Keeping and Documentation: Students learn the basics of record keeping and documentation practices. They gain skills in organizing files, maintaining confidentiality, and handling paperwork. Students also learn about data entry and record management using both manual and electronic systems.

Computer Applications: The program introduces students to basic computer applications commonly used in administrative tasks. Students learn to use word processing software to create and format documents. They also gain skills in using spreadsheet applications for basic data analysis and organization.

Time Management and Organizational Skills: The certificate program focuses on developing time management and organizational skills necessary in secretarial roles. Students learn techniques for prioritizing tasks, managing calendars, and handling multiple responsibilities effectively.

Admission Requirements

‘O’ Level Certificate and above.

Programme Structure

YEAR 1 QUARTER 1

COM110 – Basic Business Communication (4CU):

Basic Business Communication is a course that provides students with an introduction to the principles and practices of effective communication in the business context. Students will learn about the importance of clear and concise communication, including verbal and nonverbal communication, active listening, and feedback. They will develop their skills in writing business messages, delivering presentations, and conducting meetings. The course may also cover topics such as intercultural communication, conflict resolution, and negotiation skills.

ENT140 – Basic Entrepreneurship (4CU):

Basic Entrepreneurship is a course that introduces students to the principles and practices of starting and managing a business. Students will learn about business planning, financing, marketing, and operations. They will develop their skills in identifying business opportunities, creating business models, and managing risks. The course may also cover topics such as innovation, social entrepreneurship, and small business management.

SEC111 – Basic Business French (3CU):

Basic Business French is a course that provides students with an introduction to the French language in the business context. Students will learn basic French vocabulary, grammar, and sentence structures. They will develop their skills in reading, writing, speaking, and listening in French. The course may also cover topics such as French culture and business practices.

SEC112 – Basic Business Swahili (3CU):

Basic Business Swahili is a course that provides students with an introduction to the Swahili language in the business context. Students will learn basic Swahili vocabulary, grammar, and sentence structures. They will develop their skills in reading, writing, speaking, and listening in Swahili. The course may also cover topics such as Swahili culture and business practices.

SEC113 – Commerce (4CU):

Commerce is a course that provides students with an introduction to the principles and practices of commerce. Students will learn about the economic systems, trade, and commerce. The course may cover topics such as supply and demand, market structures, economic growth, and trade. Students will develop their skills in analyzing economic issues and their impact on business.

 


YEAR 1 QUARTER 2

ACC120 – Fundamentals of Accounting (4CU):

Fundamentals of Accounting is a course that provides students with an introduction to the principles and practices of accounting. Students will learn about financial statements, accounting principles, and the accounting cycle. The course may cover topics such as assets, liabilities, equity, revenue, and expenses. Students will develop their skills in analyzing financial information and preparing basic financial statements.

SEC121 – Basic Shorthand 1 (50-60 wpm) (4CU):

Basic Shorthand 1 is a course that provides students with an introduction to the principles and practices of shorthand. Students will learn about shorthand symbols, speed building, and transcription. They will develop their skills in taking dictation and transcribing shorthand notes into readable text at a speed of 50-60 words per minute.

SEC122 – Basic Typewriting 1 (25 wpm) (4CU):

Basic Typewriting 1 is a course that provides students with an introduction to the principles and practices of typewriting. Students will learn about keyboarding techniques, typing speed, and accuracy. They will develop their skills in typing basic documents, such as letters, memos, and reports, at a speed of 25 words per minute.

 


YEAR 1 QUARTER 3

COF140 – Computer Fundamentals (3CU):

Computer Fundamentals is a course that provides students with an introduction to the principles and concepts of computer technology. Students will learn about computer hardware, software, operating systems, and networking. They will develop their skills in using various computer applications, such as word processing, spreadsheets, and presentation software. The course may also cover topics such as computer security, internet usage, and emerging technologies.

CSC113 – Computer Applications (3CU):

Computer Applications is a course that focuses on developing practical computer skills for secretarial tasks. Students will learn about various computer applications, such as word processing, spreadsheets, and presentation software. They will develop their skills in using these applications to create professional documents, manage data, and enhance productivity in an office setting.

SEC131 – Basic Shorthand II (60-70 wpm) (3CU):

Basic Shorthand II is an advanced course that focuses on further developing shorthand skills for fast and accurate note-taking. Students will learn advanced shorthand symbols, speed building techniques, and transcription. They will develop their skills in taking dictation at a speed of 60-70 words per minute and transcribing shorthand notes into readable text.

SEC132 – Basic Typewriting II (30 wpm) (4CU):

Basic Typewriting II is an advanced course that focuses on further developing typewriting skills for secretarial tasks. Students will learn advanced keyboarding techniques, speed building exercises, and accuracy. They will develop their skills in typing business documents at a speed of 30 words per minute, with an emphasis on accuracy and efficiency.

 


 

YEAR 2 QUARTER 1

CSC113 – Computer Applications (3CU):

Computer Applications is a course that focuses on developing practical computer skills for secretarial tasks. Students will learn about various computer applications, such as word processing, spreadsheets, and presentation software. They will develop their skills in using these applications to create professional documents, manage data, and enhance productivity in an office setting.

SEC211 – Secretarial Duties (3CU):

Secretarial Duties is a course that provides students with an understanding of the principles and practices of secretarial work. Students will learn about office management, communication skills, record keeping, scheduling, and customer service. They will develop their skills in organizing and coordinating administrative tasks, managing office operations, and providing efficient support to executives and teams.

SEC212 – Office Practice (4CU):

Office Practice is a course that provides students with practical skills and knowledge required for office work. Students will learn about office procedures, filing systems, telephone etiquette, and office equipment. They will develop their skills in managing office tasks, organizing files, and using office equipment effectively.

SEC213 – Industrial Training (3CU):

Industrial Training is a course that provides students with practical work experience in a professional environment. Students will have the opportunity to apply their knowledge and skills in a real-world setting, gaining valuable industry insights and networking opportunities. They will work under the supervision of professionals and contribute to real-world projects or tasks. The course may also involve reflective assignments and evaluations to assess the learning outcomes of the internship experience.

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